Privacy @ MWH
Overview
Manhattan Women's Health is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state and federal laws.
Information We Collect
Protected Health Information (PHI)
Personal identification (name, date of birth, contact information)
Medical history and current health conditions
Treatment and diagnostic information
Insurance and billing information
Prescription records
Laboratory and test results
Non-Medical Information
Appointment scheduling data
Communication preferences
Website usage data (cookies, IP address, browser type)
Payment information
How We Use Your Information
We use your information to:
Provide medical care and treatment
Coordinate care with other healthcare providers
Process billing and insurance claims
Schedule appointments and send reminders
Communicate test results and health information
Comply with legal and regulatory requirements
Improve our services and patient experience
Information Sharing and Disclosure
Permitted Uses Under HIPAA
We may share your PHI without authorization for:
Treatment: With other healthcare providers involved in your care
Payment: With insurance companies and billing services
Healthcare Operations: For quality improvement and business functions
Other Disclosures
We may disclose your information when:
Required by law (court orders, public health reporting)
Necessary to prevent serious harm
For law enforcement purposes as permitted by law
You provide written authorization
We do not sell your personal or health information to third parties.
Your Privacy Rights
Under HIPAA, you have the right to:
Access and obtain copies of your medical records
Request corrections to your health information
Request restrictions on certain uses and disclosures
Request confidential communications
Receive a paper copy of this Privacy Policy
File a complaint if you believe your privacy rights have been violated
Security Measures
We implement physical, technical, and administrative safeguards to protect your information:
Secure electronic health record systems
Encrypted data transmission
Limited staff access based on job requirements
Regular security training for employees
Secure storage of paper records
Third-Party Services
We may use trusted third-party service providers for:
Electronic health records systems
Billing and payment processing
Appointment scheduling and SMS reminders (Sinch)
Laboratory services
All third-party vendors who handle PHI are required to comply with HIPAA regulations and maintain appropriate safeguards.
Website and Cookies
Our website may use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Remember your preferences
You can control cookie settings through your browser preferences.
Children's Privacy
We provide medical services to patients of all ages. For patients under 18, we handle information in accordance with applicable laws regarding minors' healthcare privacy.
Changes to This Policy
We reserve the right to modify this Privacy Policy. Any changes will be posted on our website and made available at our office. The effective date will be updated accordingly.
Contact Us
For questions about this Privacy Policy, to exercise your privacy rights, or to file a complaint:
Manhattan Women's Health
1000 Park Avenue
212-744-6700
office@manhattanwomenshealth
